Our mattresses are two sided and you can use both sides. The side with the big product sticker attached to the cover is normally the top, you can however use the other side as well.
Take extreme care whilst moving the mattress as the foam fillings can tear if grabbed or pulled on corners or edges.
Rotate the mattress from top to bottom and flip it over once every 3 months, this will ensure even wear and tear and will prolong its lifespan.
You can air the mattress every time you change your bed linen to keep it fresh and dry.
Never use detergents or chemical cleaners on your mattress. This can adversely affect not only the fabrics but also the fillings inside.
The mattress must be kept dry. If there is a risk of accidents with fluids, please use a waterproofed mattress protector.
If you spill something on your mattress and it gets wet, wipe the liquid with a cloth, remove the cover and air the mattress core till it is dry. You can then use the mattress again.
Our covers are zip-off removable and washable at 30 degrees. Do not wash the cover at a higher temperature as the wool inside may shrink. Do not tumble dry and do not dry clean it.
The mattress can not be used on boarded, closed or not adequatly ventillated bed bases or on the floor as the lack of ventilation may lead to mould and mildew build up and invalidates your guarantee. We recommend slatted bases. The gaps between the slats should be between 2 and 3 inches wide (5cm- 7.5cm). Using the mattress on a wider gap could cause damage and invalidates your guarantee.
Do not let children to jump on the mattress, it may damage it and will invalidate your guarantee. The mattress is designed for sleeping on and sitting on the edge can cause damage and place undue stress on this area of the mattress.
Please keep packaging away from children. Please recycle or dispose packaging.